Support

Got a problem, a question or does something just not look right? Find your answer here.

Frequently asked questions

How do I access the course?

Use the username and password that were sent to you via email when you paid for the course. If you can't find that email, send an email to clientcare@visibleauthority.com and we'll set you up right away.

I've tried using the username and password that were sent to me and I still can't get into the course.

Sounds like a permissions problem. Send an email to clientcare@visibleauthority.com and we'll get you squared away in a moment.

How long will I have access to this course?

Forever, but do any of us really have forever to get started? I guess it would be safer to say you have access as long as Visible Authority is a thing.

What if I have questions that don't have anything to do with the course? 

We've already answered how many stripes are on a zebra, so I doubt you'll have a question we won't find amusing. Just post it in the Greenroom so everyone can enjoy it!

This is too hard. I didn't think it was going to be so hard. I want my money back. 

By the way, this is a VERY infrequently asked question. But it's important. Just send your request to clientcare@visibleauthority.com. Refunds are on a "no questions asked" basis. And thanks for giving it a bit of a try. Your heart was in the right place.

How can I get my questions answered about my particular situation?

I hear you. We have monthly live webinars just for the members of this course. You can sign up to get on the list. Our motto is "no one gets left behind!"

Need more help?

Just email that 3D mannequin over on the left. He'll set you straight. He's way smarter than he looks!
Get him at clientcare@visibleauthority.com

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